Blog

Field notes

Things I've learned shipping growth, ops, and infrastructure work for real businesses. No fluff, no listicles — just what worked and what didn't.

FeaturedPerformance Marketing

How we hit 5x ROAS on a D2C brand in 90 days

A play-by-play of the creative testing, audience structure, and landing-page CRO that took a struggling D2C account from breakeven to 5x ROAS in three months.

April 2026 9 minRead
Marketplaces

Anatomy of an Amazon Plan of Action that actually works

Seller-performance team rejects 70% of POAs on first read. Here's the structure I've used to recover suspended accounts in under 14 days — with a real example.

March 2026 7 min
Cloud & Infra

Cutting AWS bills 40% without touching the product

The unsexy work that pays: right-sizing, savings plans, S3 lifecycle policies, and the one Cloudfront misconfig that was quietly burning ₹80k a month.

February 2026 6 min
Conversational Commerce

WhatsApp Business API: what nobody tells you before you sign up

Template approvals, quality rating, opt-in flows, conversion to commerce — the things I wish I'd known before our first 100k-message broadcast.

January 2026 8 min
Automation

n8n vs Make vs Zapier: an honest decision tree

I've shipped production workflows on all three. Here's when each one actually makes sense, and the hidden costs that bite you at scale.

December 2025 5 min
AI & Automation

Building an AI customer support stack that doesn't embarrass you

RAG, escalation paths, tone guardrails, and how to keep your bot from confidently making up refund policies. A reference architecture.

November 2025 10 min

More on the way

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